The majority of our orders are carefully processed and shipped using trusted carriers such as UPS, FedEx, 4PX, and DHL, depending on your location. Delivery typically takes 5 to 12 business days, though this may vary slightly based on your destination. Before shipping, every product undergoes a thorough quality inspection to ensure it meets our high standards. We take great care to deliver items that are flawless and ready to bring you satisfaction. Rest assured, your order is in good hands from the moment it leaves our facility!

Let me introduce our work process: 1. Order Processing: After receiving your order, it takes 2-3 days to conduct a thorough quality check and pack your items based on your order details. 2. Confirmation and Tracking: Once everything is ready, we’ll email you a picture of your items along with a tracking number. Please ensure your email address is accurate and active to avoid any delays. 3. Tracking Updates: The tracking number will be updated with shipping information within 3-5 days. After that, you’ll be able to track your package online. 4. Active Monitoring: Our customer service team on WhatsApp will also monitor the progress of your order to ensure every parcel is delivered successfully. We’re committed to keeping you informed and providing a smooth shopping experience. If you have any questions, don’t hesitate to reach out!

We currently accept the following payment options: - Credit Cards (MasterCard, Visa, Discover, American Express) - PayPal - Western Union If you’re unsure how to complete your payment, please feel free to contact our customer service team for assistance. After placing your order, kindly let us know your order details. We will confirm your order as soon as possible to ensure a smooth transaction.

We are continuously updating our website, but not all of our inventory may be listed right away. If you're looking for specific items, feel free to send us a picture via WhatsApp or email. We're happy to let you know whether the items are already in stock or currently being prepared in our factory. Either way, we'll do our best to assist you in finding what you need!

a. Your order will be shipped fully insured for your peace of mind. b. We actively track every parcel to ensure smooth and timely delivery. c. Please ensure that your email and phone number are accurate and reachable, and that someone will be available to receive your package. If your parcel is returned due to incorrect contact information or an unavailable recipient, **free shipping will not be re-offered**, and customers will need to cover the reshipping fee. d. We offer optional shipping insurance on our website. In the rare event that a parcel is lost, this insurance allows us to arrange a reshipment for you. If you're concerned, be sure to add the insurance when placing your order.

If you'd like more details, please contact us for a catalog. We proudly support drop shipping and resale opportunities!

Regarding taxes, please note that different countries have varying policies. With our extensive shipping experience, we take steps to lower the invoice value, reducing the likelihood of duties and taxes being applied. Additionally, we offer shipping insurance on our website. In the rare event that a parcel gets lost, the insurance allows us to arrange a reshipment. If you're concerned, we recommend adding insurance when placing your order for added peace of mind.

Once your parcel has been shipped, it’s difficult for us to stop the shipping or cancel the order. However, if you encounter any issues, please feel free to contact us, and we will respond as quickly as possible to assist you.

Your privacy is our top priority, which is why we adhere to the highest industry standards to protect your personal information when making a purchase on our site. We use Secure Socket Layer (SSL) encryption to safely process your credit card details, a technology widely trusted across the internet. Once your transaction is complete, we do not store your credit card information, as it is only used to complete your purchase. You can shop with confidence knowing your data is secure with us.

We offer original gift packaging for your orders. However, if the package is too large to ship with the standard packaging, an additional fee may apply. Please contact our customer service team for more details and assistance.